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Besides our full
planning and consultancy services, we also
offer a wide range of other services to meet
the needs of our clients. You may require
assistance building your return on
investment case, a usability review of your
current site or simply a card sorting
exercise. We have carried out
many forms of research, development and
analysis for our clients and our expertise
and knowledge has ensured many businesses
have gone on to run a world class,
successful intranet that helps generate
revenue and makes their organisation a
better place to work. Below are just some
of the services we provide, to find out
more, do not hesitate to
contact us. Developing a new
intranet
You may need to look at the practical
implications and necessity of introducing an
intranet to your organisation. We can help
you gather requirements, look at the purpose
of your intranet, how it could enhance your
business and also see how it can help you
stay one step ahead of your competition.
Working with you and your business, we can
provide detailed reports and plans on the
steps you need to take to deliver a truly
critical
business tool.
Intranet review
We have had great success in helping clients
review their existing intranet and have
offered many improvement suggestions that
have had a marked effect on their operation.
You may require a full overhaul of the
intranet, work on a new section or updating
of an older area or recommendations on
integration after a company merger, multiple
intranets merger or a new 'one stop shop'
system to consolidate disparate information
silos and knowledge sources. You may want
advice on the purpose or redirection of your
intranet to get the most out of the it,
adding elements such as workflow, house
style, user acceptance or multi system
access. Improving and refocusing what you
already have can be a cost effective way to
get the best results.
Intranet design / style guidelines /
usability / brand & identity
A well designed, external facing website
that promotes brand, identity and the
company ethos is well understood and
accepted as a necessity. It is imperative
that this message is also promoted
internally but not all businesses place the
same emphasis on internal promotion. If the
intranet does not reflect the corporate
identity and message, how can we expect our
employees to do the same to our clients? A
well designed, intuitive intranet not only
assists employees in doing their job better
but also reaffirms the corporate message and
contributes to a happier, more productive
workforce.
Intranet governance and guideline
development
Many intranet systems are maintained by
the business rather than IT. This makes
sense, let IT manage the technology and the
people in the know manage the content.
Depending on the size of your intranet and
the volume of content, this could however,
become unmanageable. Having in place a clear
process and set of tools to manage content
submission, styles and intranet usage will
ensure your intranet remains a useful,
accurate and relevant part of your business.
Strategic planning and roadmap
development
Working with you to understand your
business and it's needs, we can provide a
strategy document to ensure the direction of
your intranet matches your company goals and
targets. This would enable you to ensure
your people have the tools they need every
step of the way, whether you have a one
year, five year or a ten year plan.
Developing a business plan and return
on investment analysis
Embarking on a large intranet project
can be very daunting and may involve a large
investment. To ensure the final product is
what the business needs, ensure key
stakeholder buy-in and to secure budget, we
can help develop the initial intranet
proposal. We have successfully worked with
many clients in developing a business case
and in helping securing funding for large
scale intranet projects with budgets between
£1000 to £2.5 million.
Portal, CMS, web 2.0 consultancy
We also offer invaluable consultancy and
design advice on the latest technologies
such as portals, content management systems,
blogs, wikis, forums, social book-marking
and other social and collaborative tools. We
can help review your business processes and
recommend where some of these new
technologies would save your business money
and improve the sharing of valuable tacit
knowledge, regardless of office location,
time zone or even language.
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